Our tub was no longer draining properly thanks to 80 year old pipes. I called JP and the office staff was responsive, very kind and professional. She was able to get me a quick appointment and send out the right tech. The tech was very professional and knew how to solve the problem right away. The price was very reasonable and the pipe replacement was done in one afternoon. They had to go through my kitchen ceiling to get to the pipes, so that meant he would need to take down the ceiling. Fortunately, JP partners with a dry wall company that came in to assist with taking down the ceiling and also put up a new one once the repairs were complete. My tub drains perfectly and we like our new kitchen ceiling. Great job! Will be calling again with any future issues. Great team!